Question
How do I delete messages at SiteMax?
Answer
No, there is not a way to delete a message.
We understand the importance of managing your chat messages effectively. While there is no option to delete messages, we are constantly striving to enhance our platform and are working on future updates to introduce the ability to archive conversations. This feature will provide you with a solution to organize and store your messages while ensuring the integrity of your data.
Why is archiving better than deleting?
Data Retention: By archiving messages instead of deleting them, you can maintain a comprehensive record of all conversations. This is especially useful for legal or compliance purposes, as well as for historical reference.
Collaboration: Archiving promotes collaboration by allowing team members to access and review past conversations. This ensures that knowledge sharing and decision-making can be based on accurate information, even if team members change or join at a later stage.