Current Service Status - August 28, 2025
Web | Operational |
Mobile iOS | Operational |
Mobile Android | Operational |
Restorify Web | Operational |
Restorify Mobile | Operational |
Reported Issues
N/A
Resolved Issues
N/A
Scheduled Maintenance
N/A
Past Incidents/Resolved Issues
Past Incidents/Resolved Issues
August 11, 2025
Our team has resolved an issue where Custom Fields were not showing in the mobile app when entering time. This resolution can be found in our latest update of 4.15.1. Please be sure to update your mobile app to this new version.
August 7, 2025
Our team identified and resolved an issue where users were unable to check out on their mobile app. Updating Time Entries should cause no further issues.
July 18, 2025
We have resolved an issue that was causing a delay in adding users to projects, and there should be no further trouble.
May 21, 2025
Our team fixed an issue that was causing problems with entering time and opening the Contacts tab in the mobile app. Please find the update to the newest version 4.11.5 in both the Google Play Store and the App Store.
October 21, 2024
We identified an issue with our mobile app version of 4.8.3, which affected clients using our older Time system when using the Check In/Out feature on the Home screen.
This has now been resolved with our latest mobile app version of 4.8.4
October 18, 2024
Some interruptions in our email services affected distribution of forms, Purchase Orders, Submittals, etc. in SiteMax has now been resolved.
September 30, 2024
An issue with loading Site Reports on the mobile app has been resolved.
How to Report an Issue?
If you encounter any other issues or have concerns, please don't hesitate to contact our support team through the chat bubble or, alternatively, email us at support@sitemaxsystems.com. We are here to assist you and address any questions you may have.