Current Service Status - September 13, 2024
Web | Operational |
Mobile iOS | Operational |
Mobile Android | Operational |
Restorify Web | Operational |
Restorify Mobile | Operational |
Reported Issues
Our team is aware and actively working to resolve an issue with loading Site Reports in Projects on the mobile app.
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โFor now, you can move one of your forms into your Company Reports and this will resolve the issue until the fix is put into place
Resolved Issues
We have resolved an issue with the mobile app for certain Android devices where numbers were not coming up for date or time inputs. This fix has gone out with our newest mobile app update of v.4.8.1
Scheduled Maintenance
N/A
Past Incidents/Resolved Issues
Past Incidents/Resolved Issues
January 18, 2024
We resolved a problem that users were facing with QR codes not showing up on QR forms.
January 10, 2024
Partial Service Disruption in web were users facing with QR codes not showing up on QR forms.
November 02, 2023
Partial Service Disruption in Mobile Android where users with Android 9, 10, 11, and 12 receiving the message "Offline Storage Disabled". Click HERE for more details.
Update: Now working for Android 11 and 12
October 28, 2023
Partial Service Disruption in Mobile Android where users with Android 9, 10, 11, and 12 receiving the message "Offline Storage Disabled". Click HERE for more details.
June 30, 2023
Fixed the issue with the Partial Service Disruption in Receiving SMS codes.
June 25-29, 2023
Partial Service Disruption in Receiving SMS code
June 24, 2023
Partial Service Disruption in Receiving SMS code
Fixed the issue with the Time-Entry System in mobile
June 19 - 23, 2023
Partial Service Disruption in Time-Entry System and Receiving SMS code
June 12 - 15, 2023
Partial Service Disruption in Time-Entry System
How to Report an Issue?
If you encounter any other issues or have concerns, please don't hesitate to contact our support team through the chat bubble or, alternatively, email us at support@sitemaxsystems.com. We are here to assist you and address any questions you may have.