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I Added a New Project, but I Can't See it - Where is it?

If you have added a new project in SiteMax and saved it, but you can't see it, there are a few things you can do to solve the problem.

Written by Josan Garcia

Question:

I created a Project, I followed all of the prompts and successfully saved it, but now I can't see it on my dashboard. Where did it go?

Answer:

There could be a few reasons why you aren't seeing the project you created. Below will outline all the things to look for.

  1. Check Project Statuses
    The first thing to do is check if the project has a different status than "Active" which is the default status for your Dashboard. SiteMax has three different statuses for projects: "Active," "On Deck," and "Complete". Ensure that you are looking for the project in the correct status. For example, if the project is not set to "Active" status, it may not be visible in the main project list.


  2. Check User Permissions
    If you still cannot see the project, check your user permissions. Ensure that the project is assigned to you or that you have the appropriate permissions to access the project. If you don't have the correct permissions, you may not be able to see the project in your dashboard.

    Projects (assigned) - Access to only projects to which the user is assigned
    Projects - Access to all projects, regardless of assignment


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