Question
If I delete a message by accident, can I retrieve it?
Answer:
Yes, you can retrieve deleted messages. SiteMax Systems has implemented a "soft delete" function for messages. When you delete a message, it doesn't get permanently erased right away. Instead, it is moved to a temporary storage area and remains recoverable for a period of 30 days. This means that even if you delete a message by accident, you have a 30-day window during which you can easily retrieve it. To retrieve it, reach out to us, and we will help you.
Note: Only group messages can be deleted.